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How We Handle Your Account Information

We collect what we need to run your account — your contact details, payment records from bKash, Nagad or Rocket deposits, and your activity inside the lobby.

Account registration dataPayment transaction recordsDevice and login historyGame activity logsSupport conversation records
Explore the Lobby Read FAQ
87bet How We Handle Your Account Information
POLICY QUESTIONS

How to Reach Us About Your Data

If you have questions about what we collect, how we use your information, or want to request access to your account records, our support team can walk you through the process. You can ask for a copy of your data, request corrections, or submit a deletion request directly through any of the channels below.

Live Chat Open the chat widget in the bottom corner of any page and tell our team you need help with a privacy or data request. We will verify your account and guide you through the steps to access, update or delete your information.
Email Support Send your data request or privacy question to our support email. Include your registered phone number and account username so we can confirm your identity before sharing any account details or processing changes to your records.
Account Settings Log into your account and open the settings panel. You will find options to update your contact information, review recent login activity, and see a summary of your payment transactions from bKash, Nagad and Rocket over the past ninety days.
DATA PRACTICES

How We Protect and Store Your Information

We encrypt your login sessions and payment data when it moves between your device and our servers. Account records, transaction logs and support conversations are stored on secure infrastructure with restricted access. We keep your data for as long as your account is active and for a retention period after closure if local law requires us to maintain records for audit or compliance purposes.

Encrypted Connections

Every session — whether you are logging in from Dhaka, depositing via Nagad, or opening a slot game — runs over an encrypted connection so your password, payment details and account activity stay private between you and our platform.

Cookie and Tracking

We use cookies to keep you logged in, remember your language preference, and analyze which games and features you use most.

Payment Data Handling

When you deposit through bKash, Nagad or Rocket, we store the transaction reference number and amount but not your wallet PIN or full account credentials.

Data Retention and Deletion

We keep your account information, game history and payment records while your account is open and for a defined period after closure to meet local regulatory and audit requirements.

Privacy Policy Questions

We collect your full name, phone number, date of birth, and the payment details you provide for bKash, Nagad or Rocket deposits. We also log your device type, IP address and login timestamps to keep your account secure and meet local compliance requirements.

We share transaction records with your chosen payment provider — bKash, Nagad or Rocket — to process deposits and withdrawals. We may also disclose data to regulators or law enforcement if required by local law in your jurisdiction, but we do not sell your information to third parties.

Contact our support team through live chat or email and request a copy of your account data. We will verify your identity and send you a summary of your registration details, payment history, game activity and any support conversations we have on file.

Yes. Send a deletion request to our support team with your registered phone number and username. We will close your account and remove your data within the timeline allowed by local law, which may require us to retain certain records for regulatory or audit purposes.

Your bKash, Nagad and Rocket transactions run through encrypted connections. We store the transaction reference and amount but not your wallet PIN or login credentials. Your payment provider handles authorization; we only receive confirmation once the deposit clears on their system.

If you leave your account inactive, we continue to store your registration and transaction records to meet local retention requirements. You can request account closure and data deletion at any time; we will process your request according to applicable law in your region and confirm the final deletion date.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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